Privacy &
Cookies Policy

1. Introduction

At URTH Catering, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
 

2. Information We Collect

We may collect and process the following data:

• Personal details (name, email address, phone number)

• Event information (event type, guest numbers, location)

• Business details (for corporate or wholesale enquiries)

• Website usage data (via cookies and analytics tools)
   

3. How We Use Your Information

We use your information to:

• Respond to enquiries and provide quotes

• Deliver our catering and related services

• Manage client relationships

• Improve our website and services

• Comply with legal and regulatory obligations

We will only use your data where we have a lawful basis to do so, including your consent, contractual necessity, or legitimate business interests.
 

4. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with:

• Service providers (e.g. delivery partners, payment providers)

• Professional advisors

• Legal or regulatory authorities when required

All third parties are required to respect the security of your data.
 

5. Data Storage & Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

Your data is stored securely and retained only for as long as necessary for the purposes outlined in this policy.
 

6. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to processing

• Request restriction of processing

• Data portability (where applicable)

To exercise your rights, please contact us using the details below.
 

7. Cookies

Our website may use cookies to enhance your browsing experience and analyse website traffic. You can manage your cookie preferences through your browser settings.
 

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.